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Building Automation Solutions

Smarter Building Controls

Masters combines HVAC equipment expertise with building automation to help lower energy costs, improve comfort and simplify building operation. We integrate new and existing systems, modernize controls and provide responsive service to support reliable performance.

System Integration
HVAC Equipment and Controls
Controls Upgrades
Improve Performance and Efficiency
Critical Environments
Control for Labs and Healthcare
Client Services
Support and Optimization

Client Services

Helping Your Building Perform at Its Best

Masters Client Services helps your team keep building automation systems operating efficiently and reliably. Our controls specialists provide remote and onsite support tailored to your facility.

Our Client Support Center reviews each issue to determine whether it can be resolved remotely or requires onsite attention. When additional help is needed, we coordinate 24/7 HVAC service and controls support to help restore comfort and keep your building operating reliably.

Reliable OperationGreater EfficiencyExpert Support
Masters Client Support Center
Masters Client Support Center with building automation screens and wall-mounted controls displays

Building Analytics & Performance Reporting

Turn building data into clear priorities for comfort, energy efficiency and reliable operation.

Illustrative weekly heatmap showing equipment activity by day and time

Monitoring & Diagnostics

Review equipment trends, schedules and alarms to identify recurring issues and prioritize service.

Illustrative monthly electricity chart comparing measured use with a baseline

Energy Analytics

Compare consumption and demand with appropriate baselines to identify opportunities to reduce energy waste.

Illustrative performance report showing completed and open service actions

Performance Reporting

Track findings, service actions and system performance after changes.

Support for the Life of Your Building

Remote Support & Monitoring

Get help troubleshooting controls, reviewing alarms and resolving operating issues.

Planned Maintenance

Keep controls current with software updates, system backups and controller maintenance.

Onsite Controls Service

Get hands-on troubleshooting, repairs and controls improvements at your facility.

Training & Ongoing Guidance

Help your facility team operate confidently with practical training and ongoing access to controls expertise.